Photo Printing Software Manual
Once you click on the icon Greeco Print Photo Service V2 after the installation, you will be loading to GREECO VENTURE Welcome Screen.
If you have any questions, please email us at firstname.lastname@example.org or contact us at 604-2295770. We will respond to your request as soon as possible.
Choose your preferred option either to upload ONLINE or OFFLINE.
This is where your photos are transferred online to us for order processing. If you order online, your photos will be transmitted via the internet to a service provider. This may take a while depending on the quantity of photos and the internet connection.
This is where your photos will be save in a Zip folder, then you will need to copy the whole folder into a pen drive, CD, DVD or any other device and bring it to our store OR nsubmit the zip files thru FTP to Greeco Venture.
Please also note: You may click on the HELP icon to read more regarding on how to use the photo print software.
Select where your images stored.
Please be reminded that if you're using Thumb Drive, CD/DVD or any other moveable device, kindly only remove it upon upload successful. Otherwise, you may encounter disconnection problem and force to re-start whole process again.
There are two ways of selecting photos for developing. First, choose a folder on the left containing photos. Then you can...
➢ Use 'Drag & Drop'
'Drag & Drop' means to drag an item with your mouse and drop it somewhere. To use this method, click on a photo, keep the mouse button pressed down, drag
the mouse pointer to the processing bar (3rd column) and then release the button.
➢ 'ADD' photos button
Highlight the photos from the opened folder by clicking the 'Select All Images'. Then, click on the ADD button.
Select and De-select photos
You can select a photo by mouse pointing on the photo, and keep the mouse button pressed down. Your desired photo will be highlighted. You may de-select the photos by repeating the step. The photo can be enlarge by double click on the selected photo.
After the desired photos have been selected, click the 'ADD' button or by drag and drop method. The highlighted photos will appear in the processing bar (3rd column) where you can edit and order them.
Once your selected photos had been added, your photos will be shown in the processing bar (3rd column) for order processing.
When a error message pop up showing 'Low Quality On Format', by means of these, the resolution of your photos is insufficient for the selected format. After click on the 'OK', the photos that under resolution will be shown by 'REMOVE' button become RED.
You may remove the photos that you do not want to order by click on the 'REMOVE' button.
If you keep the original choice of format in spite of the warning your print might suffer quality losses.
The larger the desired prints are (e.g. format), the higher the resolution of your photo should be. You can set the resolution on your digital camera before taking photos.
Click on the 'Price List' if you want to check for the photo printing price.
Prices may alter with time. For the latest prices, double click on the 'Price List' icon.
'Price List' for upload online and upload offline may differ.
Please also note: The 'Price List' can only be updated when you choose to 'Upload Online'. The 'Price List' for 'Upload Offline' cannot be updated, please check with us to get the latest prices.
If you have any queries, please contact the following email address: email@example.com and/or give us a call at 604-2295770. We will response to your request as quickly as possible. Please give us a precise and concise problem.
Setting different formats for one photo
At the size column, click on the 'SIZE' and 'QTY' to change it to the print size and quantity preferred by you. You can then make a new choice for the quantity and format for the photos and thus order any number of photos in different formats.
Default setting for photo size will be 4R gloss, while default setting for quantity will be one.
You can assign the same quantity and same print size/format to all the selected photos. Make your choice on the top of the photos selected.
For print quantity apply to all, just direct key in the amount that you want to print will do.
For size apply to all, click for the list, and select your desired print size/format.
Click on the tick box for 'print quantity apply to all' and 'size apply to all'.
Kindly be informed that please assign the same quantity and same print size/format apply to all the selected photos upon adding of photos complete.
The 'CROP' button become 'RED' means image is not match with the print size that choose by you, if you insist to print this size, please click on the “CROP” button, the image will then be enlarge, choose the portion that you wish to print, kindly be reminded that the image outside the crop box will not be printed, and if you want the image to be fully printed, please click on the “APPLY WHITE BORDER” button.
Our system automatically crop the images, if you satisfy with the auto crop, you may ignore the CROP button even it is in RED, only proceed to those that you're dissatisfy.
The available print format has a 2:3 aspect ratio, which would be, for example, 4x6 inch. Most digital cameras take photos however in 3:4 format, therefore, for example, 1200x1600 pixels. If your photos does not match the print size, there will be WHITE BORDERS on the print, or it will be cropped. To avoid this, and to use the full area of the print, you can fit your photo to the format of the print.
Cropping your photos serves to ensure that the aspect ratio is adjusted to an available format for ordering as most digital cameras produce photos with 3:4 aspect ratio, whereas prints as a rule have a ratio of 2:3. Define which areas of your photo are to be cropped so that during development neither unforeseen white borders nor truncated areas appear. Therefore 'CROP' button become red appear on the selected photos.
With just a click of the mouse you can change the following.
➢ Crop Frame
➢ Move, Size
➢ Button: ROTATE
➢ Button: SAVE
The area within the frame will be developed, the area outside will be cropped. You can modify the size of the frame by drag the corners of the frame with the
You can move the frame (Crop Box) into any direction by moving the mouse.
This button allows you to rotate the photo 90 to the left or right.
By clicking on this button, you can save the photo that had been cropped by you.
The available print format has a 2:3 aspect ratio, which would be, for example, 4x6 inch.
Most digital cameras take photos however in 3:4 format, therefore, for example, 1200x1600 pixels. If your photos does not match the print size, there will be WHITE BORDERS on the print, or it will be cropped. To avoid this, and to use the full area of the print, you can fit your photo to the format of the print.
In the case if your photo really cannot be fit, you may click on the button 'Apply White Border'. Selecting 'Apply White Border' may results white borders on two sides(either top and bottom OR left and right depending to the images) of the print.
We recommend White Border only if it is essential to show the entire image (for example, if your photo is square or has been manipulated to be very wide or very tall).
Do bear in mind that photo resizing is dependent on file size, picture size and shape, so the end result may differ from picture to picture and from camera to camera.
Setting 'Apply White Border' for one photo
Click on the 'Apply White Border' to change the photo for white border. You can then make a new choice for the photo by click on the 'Crop' button or direct click on the photo at processing bar (3rd column), a frame box appear together with the button 'Apply White Border'.
Setting 'Apply White Border' for all the photos
Click on the 'Apply White Border to all' to change all the selected photos with white border.
Once you press on the button 'Apply White Border to all', you will be warn by a message 'Confirm apply to all'.If you are confirm with it, just press on 'yes', otherwise, please press 'no'. If you click on the yes button, all your photos will then be show in white border.
When you have all the prints ready and would like to conclude your order, click below right on the button 'NEXT'.
Photo not match with print size/format
If a warning message appear on the photo when you click on the 'NEXT' button, this means you have photos that do not match with the print size, crop button with RED.
If you do not want to proceed, please click on the 'No' button and go for either cropping or apply white border by yourself.
If you want to proceed with it, please click on the 'Yes' button.
Do bear in mind that if you proceed with this, all your photos will be cropped automatically by the system, and it may results the photo that print out missing some of the part. All your print out photos will be automatically been cropped by the system and show in the processing bar (3rd column). Therefore please check carefully all your photos before you proceed with this step.
At user information page, please log in if you're a registered member, fill up instant details if you're not registered member.
If you want to save the user name and password on your computer, please click on the tick box Remember Me. Next time you order you will not have to enter your log in data again.
Log in for ordering / Register for first order
Before placing your first order you can register (cost-free) to specify a user name and password. The User name is always the email address with which you registered. To register, click on the button 'Don't have an account?'
During registration you need to fill up a form. Once you has completed with the form, click on the 'Submit' button. An email from GREECO VENTURE will be sent to your registered email address, you will have your password on the email, remember to change your password after log in your account and mark down your new password to prevent password lost again in the future.
Forgotten your password
If you have forgotten your password, click on the ' Forgot your password'.
Forgotten your password
You will have to key in your Account Reset Passkey that you key in when you register.
You may check back your registered email address for the account passkey. Otherwise, you may contact us for the Account Reset Passkey.
Please email us at firstname.lastname@example.org or contact us at 604-2295770. We will respond to your request as soon as possible.
If you do not wish to register with us, then you should fill up the instant details each time you make the order.
Please make sure you fill in the correct address, otherwise your goods will not be deliver on time.
Please click on the 'Go' button when you finish fill up the instant details.
After filling up the details, the 'Invoice Page' will be shown.
Make sure your name, contact number, email address, shipping address and post code are correct.
Please marked down your Invoice No (red box) for future reference.
For those who wish to collect at store, you have to provide the Invoice/PO number upon collection. Greeco Venture reserves the right NOT to allow for collection without Invoice/PO number.
For those who want to delivery, you have to provide the Invoice/PO number the time when you call/email us checking for the order status.
Please click on the SHIPPING and select your delivery method. The shipping cost will be updated according to your selection.
Kindly be informed that default setting for Shipping is collect at store with zero charges.
Greeco Venture do not hold any responsibility for the misplaced of the shipping address by you.
If you have received a voucher code, you can enter the corresponding voucher code in the voucher code box. Remember to click 'Validate' button after you key in the code number in order to obtain the discount.
The price reduction with the voucher will be directly offset against the order.
Please check carefully all your order item and grand total and click on the 'Next' button if there are no problems. Otherwise, please click on the 'Back' button.
No discount / deduction of price if you do not press the VALIDATE button.
Once you press the VALIDATE button, it will pop up a message notify you the status of the voucher.
'Discount voucher is valid' means your voucher is accepted for discount.
In the case if you received the message with 'Discount voucher not valid', Please email us at email@example.com with the previous enter email address saying that your voucher (Voucher number) is invalid. We will respond to your request as soon as possible.
This is where your photos are transferred online to the service partner for order processing. The transmission via internet can take a certain amount of time.
You will have two option when upload your photos online. You can choose between these two ways of ordering.
Performs faster in uploading process. This mode will automatically re-size all the photos to 200dpi.
This mode will remains the optimum quality of your photos. Therefore the photos will be print at 300dpi.
What solution should I use to obtain the best quality prints possible?
The higher the resolution, the better the quality of the image, so go for the highest quality images you can.
What resolution do you print at?
Normally we print at 300 DPI, but it depends on the uploading mode that chosen by you.
What is DPI?
DPI stands for dots per inch. A measure of resolution for printers, scanners and displays.
After choosing your preferred uploading mode, the photos will be automatically be upload when you click on the 'Upload' button.
You may monitoring the whole uploading process.
If your program was hang or having any technical issue while uploading, your uploading process will be stop until you click on the 'OK' button.
You have to restart the whole uploading process again by re-choosing the uploading mode (Standard Mode / Express Mode).
Please refer RED highlight, you have in total 36 images to upload for printing (you may refer Invoice page for total order). Before the uploading process stop, you had already uploaded 11 images as shown in the page, 11 out of 36 images uploaded.
When you continue for the uploading after re-choosing the uploading mode (Standard Mode / Express Mode). Our software will continue from the part where it stop when the line disconnect half way.
When you continue for the uploading, the page shown 1 out of 25 images uploaded, please don't worry for the less, this is because you had already uploaded 11 images to our server, as remarks in previous page.
Our software will continue from the part where it stop when the line disconnect half way.
When you on the half way of the uploading process, you need to leave it, please click on the 'Cancel' button. You will be ask whether to save and continue your project later.
Click 'Yes' if you want to save it and 'No' if you do not want to save it.
If you click 'yes', this means your photos will be save and to be continue when you are free later.
If you do not want to save it, you will lost all the photos that done by you previously.
Whenever and/or whatever you want to stop working with the photo print software, just close the photo print software.
The time when you re-open by clicking on the icon Greeco Print Photo Service V2, you will be ask whether to continue on your previous upload session, click 'Yes' if you want to continue with it. Then you will be lead to the uploading option page. Click 'No' if you want to start a new album.
If you click 'yes', it will automatically go back to what you have done previously.
A pop up message will appear once the upload progress is done. Click on the 'OK' button to proceed to the payment page.
Once you proceed to the payment page, the software will come to the end.
Click on the button 'Yes, start an new album' if you wish to continue with another album.
Click on the button 'No, I want to exit' if you want to exit the software.
Once the uploading successful, please check your email address (which you enter before) for the confirmation of uploading successful.
In the payment page, please check on the shipping details. Make sure your name, contact number, shipping address and post code are correct, otherwise, your order will not be reach on time.
If your shipping address already been changed, please click on the 'Update Shipping Address' to change to the correct ones.
Greeco Venture do not hold any responsibility for the misplaced of the shipping address by you.
After the details has been confirmed, it will come to the final payment.
Option 1: Credit Card Payment (click on IPAY 88 icon)
Pay through a secure credit card payment gateway. Please take note that IPAY 88 will be shown in your credit card statement.
Option 2: Bank Transfer Payment (click on MAYBANK icon)
Make payment by directly transfer the amount from your account to GREECO VENTURE's account. Currently we only support payment from Maybank.
Option 3: Bank In Payment (click on MAYBANK icon)
Please deposit the payment amount into GREECO VENTURE's Maybank account and fax/email us the payment slip/reference number with your invoice number to +604-2295770 or email firstname.lastname@example.org as your payment prove.