Greeco Venture

Quality Satisfaction

No Quibble - Policy Overview

Greeco Venture produces photo products of the highest quality.

Our aim is always 100% customer satisfaction.

What is covered:

We guarantee that the product(s) you order from Greeco Venture will reach you in perfect condition, without damage. Our products are checked and carefully packaged at the store to ensure they arrive as you would expect.

What isn't covered:

We can only print the images or text that you upload to us, therefore our no quibble guarantee cannot and does not cover the resolution (quality) and crop of the image(s) or any typographical errors in text you choose for your order(s). You can use our quality chart as a guide to decide if your image resolution is suitable for your chosen print size

Help us to please you - some tips!

For high quality prints, we need our customers to upload photos of sufficient resolution for the size of print you wish to order. If you see the following warning icons in the Greeco Venture photo software, please don't ignore the warning!

REMOVE

If this icon appears please upload a photo of a higher resolution for your product.
The higher the resolution of photos uploaded, the lower the risk of blurred prints

CROP

If this icon appears, ensure you have cropped your images from within the crop box to your specifications (if you do not want the standard centralised crop).


If you choose to continue ignoring the warnings, you risk that the print quality will not be to your satisfaction,which Greeco Venture cannot be responsible for.



Greeco Venture Customer Care - 04-6595770 / Email Us - info@greeco.com.my The Greeco Venture Customer Service team are ready to help answer any questions relating to a Greeco Venture order

Greeco Venture takes great care to package our products securely for shipping. Unfortunately, postal services don't always take the same care and goods can sometimes be damaged during delivery. Please examine all goods upon receipt and notify Customer Services immediately of any damage so we can deal with the problem for you.